1. Where can I submit my expense claims?

You can easily submit expense claims via:

• The Gaiyo Portal: convenient for managing expense claims on your computer or laptop. Click here to go to the Portal.
• The Gaiyo App: ideal for submitting expense claims on the go from your smartphone.

2. How do I submit an expense claim via the Gaiyo Portal?

1. Log in to the Gaiyo Portal.
2. Go to the Expense Claims section.
3. Select the type of expense claim (e.g., commuting, business, working from home).
4. Fill in the required information.
5. Send the expense claim to your employer.

3. How do I submit an expense claim via the Gaiyo App?

1. Download and open the Gaiyo App.
2. Log in with your business Gaiyo Account.
3. Go to the Expenses section.
4. Select New expense claim.
5. Select the type of expense claim and fill in the details.
6. Send your expense claim immediately.

Haven’t installed the Gaiyo App yet? Click on this link and log in as a business user.

4. What expense claims can I submit?

Depending on your employer’s policy, you can submit the following expense claims via the Portal and App:

• Commuting (e.g., by private car or bicycle).
• Business mileage.
• Working from home allowance: if your employer offers this, you can easily claim an allowance for each day you work from home.
• Other travel-related expenses (e.g., parking or toll fees), if permitted by your organization.

5. How are expense claims processed?

• Once you have submitted an expense claim, it is automatically forwarded to your employer.
• The status of your expense claim (e.g., submitted, approved, or processed) is visible in the Portal and App.
• Claims are linked to your employer’s HR/Payroll processes for fast and error-free processing.

In short: Whether it’s miles, days working from home, or other reimbursements, you can easily submit everything via the Gaiyo Portal or App, fully aligned with your employer’s policy.